Tinashe Muradza
IT Reporting and Analytics @Navy Federal Credit Union
Washington, DC, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2025 — Present
IT Reporting and Analytics @Navy Federal Credit Union
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Vienna, VA, US
Designing and delivering data driven insights by building ServiceNow and Power BI dashboards to uncover trends into workload throughput, key performance indicators and queue management.Building ETL pipelines by scheduling SQL jobs to extract ServiceNow data into SQL Server.Use SQL and Excel for data validations and ad hoc analyses into performance anomalies.
EDUCATION
N/A
American University
Master's degree, Computer Science: Cybersecurity
N/A
Midlands State University
Bachelor’s Degree, Information Systems
2010 — 2011
St Anne`s Goto High School
Commercials
SKILLS
Computer HardwareHtmlSystem AdministrationPhpCascading Style Sheets (Css)SqlLinuxCssPhotoshopMicrosoft ExcelNetworkingMicrosoft Sql ServerHtml5XmlWindowsMicrosoft OfficeCustomer ServiceMysqlTroubleshooting
ABOUT TINASHE MURADZA
IT Reporting and Analytics
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