Yatindra Mishra
Product Manager at Jio Platforms | MBA- IIM Kozhikode | CFA Level 2 Candidate | Ex-Shell | Ex- Accenture
- Role
- Product Manager at Jio
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Yatindra Mishra
Product Manager with 9+ years of experience in Enterprise and Fintech products. Adept at…
Experience
Product Manager
Apr 2022 — Present · Bengaluru, IN
Jio Business Bundle-Led cross-functional teams to develop and launch Cloud Storage for enterprises (part of the Jio Business Bundle), enhancing the end-to-end user journey from lead generation through activation, usage-to-cash, and retention, resulting in 12% increase in subscription.AI Chatbot for Enterprise Selfcare- Defined the product vision and roadmap for an agentic AI-powered enterprise chatbot for self-care for enterprise customers, accelerating resolution times by 35%, and boosting customer satisfaction scores by 15%.Enterprise Selfcare-Ideated revamp of enterprise self-care portal, enhancing subscription and billing management (upgrade/downgrade plans, autopay, dunning), business intelligence, support and feedback, resulting in 7% increase in CSAT and reduced support dependency.JioOne Pay-Led the implementation of JioOnePay, a payment orchestration platform integrating payment gateways, banks, wallets, BNPL providers, lenders, and token requestors, streamlining payment processing and reduction in integration time for merchants.
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