Vimal Pandey
Sales Operations Management @Senco Gold and Diamonds
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WORK HISTORY
Sales Operations Management @Senco Gold and Diamonds
Lucknow, IN
Sales Performance Achievement of sales targets (monthly, quarterly, annual). Average ticket size and conversion rates. Customer Satisfaction Net Promoter Score (NPS). Number of repeat customers and positive reviews. Inventory Metrics Stock turnover ratio. Accuracy of stock audits. Shrinkage percentage. Team Productivity Employee retention rate. Training hours completed by staff. Individual sales performance against targets. Operational Efficiency Billing accuracy and average transaction time. Adherence to operational and safety standards. Timeliness of reporting and documentation. Marketing Effectiveness ROI on in-store promotions. Footfall increase during campaigns. Customer engagement metrics. Profitability Gross margin percentage. Cost-to-sales ratio. Reduction in operational costs.
EDUCATION
St Pauls lucknow
12
St Thomas School Pauri
High School
Indira Gandhi National Open University
Tourism Management
MBA
Postgraduate Degree
Institute of Hotel Management
Bachelors
ABOUT VIMAL PANDEY
17 years 6 Months Expertise in Retail Operations & Sales Looking for a Profile of Senior…
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