Suraj Todkar
Manager, Customer Success @CrelioHealth
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WORK HISTORY
Manager, Customer Success @CrelioHealth
Pune, IN
Ensures seamless product adoption and ongoing success for lab clients.Acts as a customer advocate internally, helping shape product enhancements and service quality.Proactively monitors customer health and drives retention and expansion through consultative support.Coordinates with internal teams to deliver cohesive service and alignment with business goals.
EDUCATION
Y C College Karad
BSc Computer Science
ABOUT SURAJ TODKAR
Ensures seamless product adoption and ongoing success for lab clients.Acts as a customer advocate internally, helping shape product enhancements and service quality.Proactively monitors customer health and drives retention and expansion through consultative support.Coordinates with internal teams to deliver cohesive service and alignment with business goals.Key Skills: Advanced LIMS Support & Troubleshooting Escalation Management Cross-Functional Team Collaboration Technical Documentation & Reporting Customer Service Excellence Process Improvement & Best Practices
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