Sanjeev Kumar

Operations Manager | Hospital Operations | NABH Accreditation | Healthcare Administration | 6+ Years Experience

Role
Manager at Dch India Multi Speciality Hospital Pvt Ltd
Location
Begusarai, BR, IN
LinkedIn followers
500 followers
Healthcare & Human ServicesView LinkedIn profile

About Sanjeev Kumar

Healthcare professional with experience in hospital administration and operations management. Skilled in managing OPD/IPD operations, staff coordination, patient services, and healthcare program implementation including government schemes. Passionate about improving hospital systems, patient care quality, and operational efficiency. Currently working towards strengthening healthcare services and management processes.

Experience

  1. Manager

    Dch India Multi Speciality Hospital Pvt Ltd

    Jan 2025 — Present

    Overseeing day-to-day hospital operations ensuring smooth clinical and non-clinical functioning. Coordinating with Nursing, OT, MRD, Billing, Pharmacy, Housekeeping, and Front Desk. Implementing SOPs and NABH-aligned operational processes. Monitoring OPD/IPD flow, bed management, and discharge processes. Supervising billing, revenue monitoring, and compliance. Handling patient grievances and ensuring service excellence. Coordinating implementation of NABH standards across all departments. Preparing, updating, and maintaining NABH documentation, SOPs, manuals, and policies. Conducting internal audits, gap analysis, and ensuring corrective & preventive actions (CAPA). Organizing NABH training programs for staff, nurses, and doctors. Ensuring compliance with patient safety goals, infection control, risk management, and quality indicators. Coordinating NABH assessments, assessor visits, and closure of non-conformities. Supporting continuous quality improvement initiatives.

Education

  • Jaipur National University

    Master of Hospital Management

  • Lalit Narayan Mithila University, Darbhanga

    Bsc, Mathematics

  • The LNM Institute of Information Technology

    Bachelor of Science

  • Jaipur National University

    Master of Business Administration - MBA, Hospitality Administration/Management

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Sanjeev Kumar — Manager at Dch India Multi Speciality Hospital Pvt Ltd in Begusarai, BR, IN | Unifers