Rahul Patel
Software Engineer
- Role
- Customer Support Specialist at Yanolja Cloud Solution
- Location
- Surat, GJ, IN
- LinkedIn followers
- 500 followers
About Rahul Patel
MCA graduate with 6+ years of professional experience in SQL Server, reporting, data…
Experience
Customer Support Specialist
Mar 2022 — Present
Provide effective communication and creative problem-solving to resolve client queries via phone or remote support tools, utilizing strong presentation skills. Apply decision-making and negotiation techniques to address issues promptly and efficiently, ensuring timely and accurate solutions. Manage time effectively to prioritize tasks, providing updates and solutions via email to maintain clear and professional client correspondence.
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