Quincy Scott

Computer Maintenance Journeyman @MARTA (Metropolitan Atlanta Rapid Transit Authority)

Atlanta, GA, US

Computer maintenance Journeymen oversee daily computer performance, provide technical support and install new software for computer users. Daily duties include fielding inquiries, running diagnostic tests to resolve issues, and installing updates to existing software. Responsible for setting up new equipment, performing minor repair work and keeping records of service. Technicians may also create manuals and train others on hardware and software. Diagnose hardware and/or software faults. Troubleshoot system problems of the Marta network. Install, configure, and maintain approved operating and antivirus software. Install and configure the network to allow user access and printer capability. Configure Microsoft Office software and Outlook accounts. Plan and execute scheduled preventive maintenance checks. Troubleshoot LAN/WAN performance. Ping devices. Perform helpdesk support. Configure routers and switches. Install wiring from device to device. Ensure Rail control workstations and mosaic board are functional at all times. Repair and replace printers. Work with other maintenance shops to ensure Rail/ Transportation functionality.

Whitney Young High School

Regular/General High School/Secondary Diploma Program

Clayton State University

Mechanical Engineering

Communication & Navigation Systems Technical School

Avionics Maintenance Technology/Technician

Atlanta Technical College

Aviation Maintenance