Julien Carlier
E-commerce & Digital Pre-sales Consultant at Smile @Smile
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WORK HISTORY
E-commerce & Digital Pre-sales Consultant at Smile @Smile
Paris, FR
Smile, a European leader in open-source digital solutions (consulting, integration, and outsourcing), has a team of nearly passionate individuals contributing each year to several hundred strategic digital projects for major clients. We support these companies in diverse areas such as Digital & E-commerce, Business Apps, Embedded & IoT, and Infrastructure.⏩ PRE-SALES RESPONSIBILITIES: Scope: Europe and international > Target clients: CAC 40 & Revenue > €300 million Revenue Development > €5 million/year Responsible for responding to strategic tender offers in areas such as E-commerce, Marketplace, BtoB/BtoC/DtoC/Omni-channels for the Smile Group in France and internationally.(Cloud, Data, CMS, Factory to Site…): Preparation and challenging of the overall budget (margin and cost plan) Total Cost of Ownership (TCO) approach Writing comprehensive proposals Pitching and participating in negotiations Technologies: CMS (Content Management System) and tools, including Adobe Commerce (formerly Magento), OroCommerce, Sylius, Drupal, Mirakl, Octopia, Wizaplace, PIM (Akeneo.), Headless framework, ESB/ETL, Marketing automation, tracking, UX/UI, CRM, and specialized PHP & Java development.⏩ CONSULTING RESPONSIBILITIES: Framing and conducting workshops Benchmarking digital solutions & E-commerce Consulting on business, technological, and CSR (Corporate Social Responsibility) innovation Ensuring consistency between sales and the start of production.
EDUCATION
University of Lille 1 Sciences and Technology
DUT Information – Communication, Organizational Communication
Stanford University
Innovation and Entrepreneurship Program
Dale Carnegie Training
Team Leadership and Coaching
ABOUT JULIEN CARLIER
Leveraging a hybrid expertise merging digital, innovation, design, technology, methodology, conception, and digital product portfolio management, I place human-centered management at the core of my professional approach. My approach involves designing digital products and services that meet user expectations while respecting the financial imperatives of evolving businesses. I align myself with a people-centered vision, where the human aspect is an essential component of any digital strategy. With a professional journey spanning over 25 years, I have built strong skills in the development of digital solutions and products. Faced with complex challenges and the integration of emerging technologies such as AI, IoT, and AR/VR, I have innovated by implementing human-centered approaches, including design thinking and new economic models. My achievements, in collaboration with the teams I led, include securing an exclusive AI partnership for France between IBM and Sopra Steria, as well as receiving various innovation awards for Kiabi internally and for their end clients. I have also spearheaded innovation for Decathlon in virtual reality products related to their \"Connected Fitness\" product line. My commitment is primarily evident in the sectors of large distribution, retail, luxury, food, and fashion. Beyond the technical aspect, my unconventional journey underscores my natural ability to adapt to any company, its collaborators, and to closely manage the needs of all clients under my charge, with a resolute focus on the human aspect. My motto: Try Fast. Fail Again. Fail Better. My strengths: Committed, Creative, Organized. My passions: Using technology creatively, Human/Machine interfaces, Traveling, Discovering new cultures, Playing the piano, Swimming, and Yoga.#HumanCentric #Innovation #Sustainability #AI #CyberSecurity #UserExperience #MarketingDigital #eCommerce #eBusiness #Phygital #DataStrategy #Privacy & Ethics Contact: m••••••••@gmail.com - Tel:+33•••••••61
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