Mohammed Ayazuddin

About Mohammed Ayazuddin

Certified L&D Manager, Certified Coach and PMP Certified. With over 18 years of…

Experience

1. Learning and Development Manager

   WNS

   Sep 2024 — Present · Bengaluru, IN

   Led and managed a team of L&D trainers, ensuring high-quality delivery of training programs across departments.Oversaw end-to-end execution of L&D projects, including planning, resource coordination, timelines, and stakeholder communication.Provided direction, coaching, and performance management for trainers to maintain consistency and excellence in training delivery.Aligned training initiatives with organizational goals by coordinating with HR and department heads.Monitored project milestones and addressed risks to ensure timely and effective rollout of learning initiatives.Evaluated training impact through feedback, trainer performance metrics, and learner engagement data.Managed L&D resources, tools, and platforms to support efficient trainer operations and knowledge sharing.Ensured compliance with internal standards and industry best practices in all training programs.Facilitated continuous improvement of L&D processes through team collaboration and post-project reviews.

Education

• Shobhith University

  Bachelor of Commerce (B.Com.)

  2002 — 2005

Skills

• Call Centers
• Business Development
• Bpo
• Management
• Process Improvement
• Troubleshooting
• Training
• Vendor Management
• Business Process Improvement
• Service Delivery
• Technical Support
• Business Analysis
• Team Management
• Team Leadership
• Performance Management
• Telecommunications
• Leadership
• Requirements Analysis