Maggie Fu
Senior Experience Designer @Thinkific
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WORK HISTORY
Senior Experience Designer @Thinkific
Toronto, ON, CA
Led redesign of a legacy course builder, working incrementally with engineering and product to navigate technical constraints and progressively mature the experience• Run moderated and unmoderated user research across all initiatives, from planning through synthesis• Use AI to analyze support data, synthesize research, and build prototypes for testing• Own design end-to-end - from early discovery through high-fidelity
EDUCATION
BCIT
Senior Management Certificate, New Media Design & Web Development
The University of British Columbia
Bachelor of Arts (B.A.), Art History
SKILLS
ABOUT MAGGIE FU
I design best when there’s something real to solve.Give me a messy problem, a real constraint, and a team that cares - and I’ll make it tangible. That might mean a prototype that finally gets teams aligned, multiple research cycles that surface what everyone was assuming, or iterating over something together until the experience actually clicks.I’ve been doing this for 8+ years across B2B SaaS and consumer products. I’ve also taught it - which taught me that clarity isn’t just a design skill, it’s how you bring people with you.I’m detail-oriented, collaborative, and honest about how I work best. Colleagues tell me I’m easy to work with - that I listen, take feedback openly, keep things moving, and create space for everyone to do their best work. I care about the craft, and I care about the people making it.
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