Mark Tucker

Director, HR Technology and Analytics @Kong

Vancouver, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2022 — Present

Director, HR Technology and Analytics @Kong

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Vancouver, BC, CA

Implemented Workday as a foundational platform for future scalability and growth at Kong Inc. Application was designed to become the source of truth across the organization. Currently positioned to handle accelerated growth globally.Established a functioning People Analytics function to drive insights from people data. Integrating data from HRIS, Talent Acquisition, Total Rewards, Employee Engagement and Talent Development to create a full view of employee life cycle data. Implemented Visier to manage our strategic people data.Managed HR Technology Stack to optimize integration and utility. Established a investigative approach focusing on the direct cause or problem that required solutions. Documented clear requirements and was able to gather in-depth responses from vendors position our decision making with a full picture balancing cost and functionality ensuring our needs were met.Advised on strategic People practices using a data-driven approach. Within in the People team became an cross functional advisor, bringing my years of experience to the leadership team. Focusing on data insights, process improvements and efficiency, technology solutions and operational effectiveness.

EDUCATION

1997 — 2002

Western University

Bachelor of Science, Computer Science

SKILLS

HR TechnologyProcess ImprovementProduct ManagementContinuous ImprovementLeadershipStrategic PlanningManagementPerformance ManagementUser StoriesChange ManagementSuccession PlanningUser ExperienceProject ManagementAgile MethodologiesRequirements AnalysisOperational ExcellenceStrategyStrategic PartnershipsLean ToolsPeoplesoftTeam BuildingSix SigmaTest MetricsHritVoice of the CustomerPerformance MetricsUsabilityCrmHR PoliciesKey MetricsProcess OptimizationContent StrategyCoachingOrganizational DevelopmentContent ManagementMetric DevelopmentStaff DevelopmentDrive ResultsPresentation SkillsBusiness Process Improvement

ABOUT MARK TUCKER

Motivated and personable individual with a diverse range of talent, knowledge and experience. Has a talent for quickly understanding a process and identifying where to streamline and improve. Diplomatic and tactful with professionals and non-professionals at all levels. Innate user experience improvement skills. Flexible and versatile – able to maintain a sense of humour under pressure. Thrive in Result driven environments. Excellent team-building skills. Experience in HR Shared Services, Operational excellence, voice of the customer, content management strategy, strategic planning, team development, continuous improvement, HR Portal & knowledge base development, web development life cycle, user centered design, stakeholder engagement, and more.

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Mark Tucker — Director, HR Technology and Analytics at Kong in Vancouver, BC, CA | Unifers