Michael Pontarolo
Senior Principal, Technology & Experience at West Monroe | Salesforce and Financial Services Expert | Solution Architect | Product Leader
- Role
- Senior Principal at West Monroe
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Michael Pontarolo
With over 10 years of experience, currently serving as Senior Principal at West Monroe, contributing to Salesforce strategy, system implementations, and data migration initiatives. Focused on enhancing customer relationship management systems and loan origination processes. Values collaboration, innovation, and delivering impactful solutions that align with organizational goals. Passionate about enabling teams to navigate complex technology landscapes while driving customer-centric transformation.
Experience
Senior Principal
Mar 2025 — Present · Seattle, WA, US
Led Salesforce and nCino implementations, driving strategic initiatives across financial services clients• Managed cross-functional teams to deliver innovative solutions, enhancing client experiences and operational efficiency. • Served as a solution architect, ensuring alignment between business needs and technology capabilities. • Fostered a collaborative environment as a people leader, mentoring team members and promoting professional growth.
Education
University of Washington
BA, Business Administration: Information Systems and Operations Management
2011 — 2015
Skills
- Star Schema
- Integer Programming
- Microsoft Word
- Teamwork
- Powerpivot
- Powerview
- Regression Analysis
- Salesforce.com
- Optimization
- Powerpoint
- Microsoft Excel
- Salesforce.com Consulting
- Scrum
- Event Planning
- Consulting
- Salesforce Training
- Linear Programming
- Leadership
- Salesforce.com Implementation
- Loan Origination
- Photoshop
- Salesforce.com Administration
- Microsoft Office
- Public Speaking
- Ms Excel Pivot Tables
- Correlation Analysis
- Ncino
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