Meredith P.

About Meredith P.

A Customer Success leader who operates from the pillars of curiosity, bias for action, and a sense of humor. I find the most joy in my work when creating development opportunities for my team or when focused on solving complex organizational problems.

Experience

1. Senior Leader, Security Customer Success Central Us, West Coast, and Latin America

   Cisco

   Nov 2025 — Present

   Leading a team of strategic cybersecurity professionals supporting enterprise clients across the Central US, West Coast, and Latin America. She focuses on fostering autonomy within her team and empowering them to be strong advocates for their customers. The team\'s business outcomes are achieved through their ability to 1) Drive product and feature adoption and 2) Develop resilient security architectures tailored to each customer\'s unique needs.The team is responsible for meeting KPIs centered around:+ Implementing and consulting on Cisco\'s Security solutions for a diverse range of customers.+ Providing expert guidance and strategy to enhance customers\' security posture at any phase of adoption.+ Conducting security assessments and identifying areas for improvement across technologies.+ Cross-team collaboration to drive expansion and customer loyalty with Product, Sales, Voice of the Customer, and Engineering counterparts.

Education

• The University of Texas at Austin

  Bachelor of Science, Communication Studies, Human Relations Concentration

  2006 — 2010