Mawaki Pakoupete
Support Engineer @Elastic
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WORK HISTORY
Support Engineer @Elastic
FR
Working across multi-cultural and geographically distributed company, to ensure technical customer issues are serviced within our contractual SLAMaintaining strong relationships with customers for the delivery of technical supportTechnical troubleshooting in complex environment (Cloud & On-prem)Periodic meetings with clients to help them and advise on architecture and best practices.Continuous improvement, in terms of efficiency of support processes and customer satisfaction
SKILLS
ABOUT MAWAKI PAKOUPETE
Self-driven and self-motivated, result-oriented, multitask and prioritize. I like to…
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