Mark Overend
IT Service Desk Team Manager @Fujitsu
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WORK HISTORY
IT Service Desk Team Manager @Fujitsu
Wakefield, GB
EDUCATION
Bradford College
City & Guilds 224
Dewsbury Collage
diploma, Information Technology
Bradford College
Electrical and Electronics Engineering
ABOUT MARK OVEREND
I am currently serving as an IT Service Desk Manager based in Wakefield, West Yorkshire with my 2nd spell at Fujitsu. Previously, I spent three years as a Client Support Officer for Wakefield Council, working on the Step Up, Gateway to Employment Programme. I initially managed the pilot program in Knottingley, which later expanded across the entire Wakefield district.In this capacity, I supported individuals in their efforts to return to work, focused on removing barriers to their progress, and assisted many neurodivergent clients.Throughout my career at Fujitsu, I have coordinated and led numerous Corporate Social Responsibility (CSR) initiatives in partnership with local educational institutions, the Department for Work and Pensions (DWP), and local recruitment programs. These efforts aimed to support our community, assist school and college leavers as well as job seekers.I am also a Neurodiversity Advocate on LinkedIn, working to raise awareness and promote acceptance through accessible language and formats, similar to a beginner’s guide to neurodiversity.
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