Mouthu Kumarasamy

About Mouthu Kumarasamy

Sales Transformation Leader | Strategic Partnerships Architect | Customer Success Catalyst Executive Wellbeing & Heritage Change AgentPredictive Growth: Deep Sales & GTM Transformation skills to pivot from transactional sales to a consultative, relationship-first ecosystem model.Strategic Alliances: Cultivated deep-tier relationships with global partners, establishing a legacy of trust that translated into accelerated market entry and long-term joint ventures.Customer Advocacy: Championed a \"Customer First\" culture, resulting in record-high NPS scores and turning top-tier clients into vocal brand advocates with very high retention and upsell cross sell leverage.Cultural Stewardship: Mentored emerging leaders on Wellness Intelligence (WQ) and ethical governance, ensuring the organization’s growth aligned with ESG and sustainability goals.Resilient Leadership: Pioneered the \"Performance through Wellbeing\" initiative. Integrated mindfulness and stress-resilience coaching into the management framework, reducing leadership burnout and increasing team cohesion.

Experience

1. SVP, Chief Customer Success Officer

   Tiny Magiq Innovations

   Apr 2025 — Present · Chennai, IN

   As SVP and Chief Customer Success officer at Tiny Magiq, I strategically engage with customers and partners to curate, pitch and propagate our disruptive Gen AI consulting, training and engineering offerings to innovate their core operations, unlocking transformative efficiencies and competitive advantages leading to predictable revenue. My leadership cultivates deep relationships that ensure our customer strategic goals are achieved through our cutting-edge Gen AI offerings and frugal disruptive frameworks, making them champions of our innovation and driving significant mutual growth.

Education

• Tamilnadu Physical Education and Sports University, Chennai

  Master of Science - MS, Science of Healing with Varmam

• VISTAS

  Doctor of Philosophy - PhD, Community Health and Preventive Medicine

• International Institute of Tamil Studies - India Government of Tamilnadu

  Rare Manuscriptologist, Cultural/Archaelogical Resources Protection

• Vivekananda College

  B.Com, Accounting,Commerce,Economics

• Bharathiar University

  MBA, Finance and Financial Management Services

  1995 — 1997

Skills

• Team Building
• Management
• Networking
• IT Strategy
• Direct Sales
• People Management
• Professional Services
• Business Development
• Strategic Planning
• Vendor Management
• Venture Capital
• P&L Management
• Customer Relationship Management (Crm)
• Cloud Computing
• Cross-Functional Team Leadership
• Channel
• Strategic Alliances
• Strategic Partnerships
• Leadership
• Business Alliances
• Business Intelligence
• Partner Management
• Go-to-Market Strategy
• Crm
• Consulting
• New Business Development
• Team Management
• Channel Partners
• Mergers & Acquisitions
• Entrepreneurship
• Strategy Development
• Recruiting
• Pre-Sales
• Enterprise Software
• Sales Management
• Account Management
• Product Management
• Solution Selling
• Business Analysis
• Sales