Mousam Chowdhury
Center Head @KocharTech
Kolkata, WB, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2024 — Present
Center Head @KocharTech
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Kolkata, IN
EDUCATION
1999 — 2002
University of Calcutta
B.COM.
SKILLS
VasSlaStrategyCustomer ServiceVendor ManagementCustomer AcquisitionContact CentersLeadershipBpoTalent AcquisitionSalesMisWorkforce ManagementKey Account ManagementTransition ManagementTeam ManagementEmployee RelationsCustomer Lifecycle ManagementManagementTeam BuildingCustomer EngagementBusiness Process ImprovementService DeliveryProfit Center ManagementTelecommunicationsRecruitingOperations ManagementTeam LeadershipManagement Information Systems (Mis)Client AcquisitionSourcingProcess ImprovementProject PlanningBusiness DevelopmentBusiness Process Outsourcing (Bpo)Customer ExperienceProcess ManagementPerformance ManagementFinancial ServicesCrm
ABOUT MOUSAM CHOWDHURY
Customer Service professional with proven expertise in the areas of Customer Touchpoint…
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