Mouparna Sen
Conversational Designer and Linguist | Language Enthusiast
- Role
- Senior Conversational Designer at gnani.ai
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Mouparna Sen
As a versatile professional, I seamlessly blend my roles as a UX Designer and Linguist…
Experience
Senior Conversational Designer
Sep 2022 — Present · Bengaluru, IN
Designing engaging dialogues for user-friendly conversational flows- Tailoring designs to user needs, incorporating feedback for improvements- Familiarity with NLP concepts and chatbot/voicebot tools- Collaborating with clients to understand business requirements, and working with cross-functional teams- Leading QA teams in conversational interface testing for optimal performance- Defining intents, generating NLU data, and managing translations for multilingual interfaces- Staying updated on industry trends and technologies, and adapting designs to suit diverse use cases across various industries- Communicating effectively with stakeholders, including project managers and developers- Presenting design concepts and rationale to clients and project teams- Identifying challenges and proposing creative solutions in conversational design- Meeting deadlines and balancing multiple projects and priorities efficiently.
Education
University of Calcutta
Master of Arts (M.A.)
2009 — 2011
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