Mounir Karraz
Digital Trust and Safety Analyst @TELUS Digital
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WORK HISTORY
Digital Trust and Safety Analyst @TELUS Digital
Essen, DE
Content Review and Moderation- Review and moderate user-generated content to ensure it adheres to platform guidelines and policies- Identify and address inappropriate, harmful, or offensive content, including text, images, and videos.Monitor and assess user-generated content for compliance with community standards.Policy Enforcement- Interpret and apply content moderation guidelines effectively- Collaborate with cross-functional teams to continuously improve content moderation processes and guidelines- Suggest updates or refinements to existing moderation policies based on emerging trends and risks.Operational Responsibilities- Maintain accurate records of moderation actions and decisions- Identify trends and patterns in violations and provide actionable insights to improve platform safety- Work a shift-based schedule at the office to ensure content is monitored continuously.Collaboration and Communication- Work closely with policy, product, and engineering teams to enhance moderation tools and processes- Serve as a point of contact for content-related issues and escalate complex cases as needed.Continuous Improvement- Stay updated on industry trends, emerging risks, and best practices in content moderation- Participate in training sessions to improve decision-making and efficiency.
EDUCATION
Damascus University
Bachelor's degree
University of Bucharest
Certificate of Romanian Language
University of Bucharest
Master's degree
ABOUT MOUNIR KARRAZ
As a Lead HR Administrator at Honeywell, I have more than four years of experience in…
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