Mounika Pogakula
Quality Analyst @Tech Mahindra
Signup · Get unlimited contacts
WORK HISTORY
Quality Analyst @Tech Mahindra
Hyderabad, IN
EDUCATION
Sumathi Devi Junior College For Girls
Board of intermediate education , Mathematics and Computer Science
S.R. Degree & P.G. College For Women
Bachelor of Science - BS, Computer Science
Vandana High school
Secondary school of education
ABOUT MOUNIKA POGAKULA
Results-driven Content Moderator with 3+ years of experience on the YouTube project at Accenture, specializing in moderating high-volume video, text, image, and audio content. Maintained a 98% accuracy rate while reducing harmful content exposure by 40% and aligning with platform policies. Demonstrated success in improving SLA and AHT metrics through efficient workflows and edge-case documentation. Fluent in four languages and experienced in multilingual moderation, policy enforcement, and trust & safety compliance. Seeking to leverage strong analytical thinking, attention to detail, and moderation expertise to ensure digital safety at scale. I am keen to apply my strong attention to detail, analytical thinking, and commitment to operational excellence in a fast-paced and data-driven environment.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.