Mounika Mallu
System Engineer @STL - Sterlite Technologies Limited
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WORK HISTORY
System Engineer @STL - Sterlite Technologies Limited
EDUCATION
B. V. RAJU COLLEGE
Master of Computer Applications - MCA
B. V. RAJU COLLEGE
Master of Computer Applications - MCA, Computer Science
ABOUT MOUNIKA MALLU
With 3 years of experience in IT support, I specialize in providing L2.5 support for Contract Lifecycle Management (CLM) applications, focusing on troubleshooting, data fixes using MS SQL, and system optimization. Currently working on the iCertis project, I resolve critical support tickets, lead troubleshooting efforts, and create custom SQL reports tailored to client needs. Certified in RHCSA, CKA, GCP, and NRS 1, I bring expertise in cloud technologies, Linux systems, and networking. I am passionate about problem-solving, system stability, and continuous learning to improve user experience and application efficiency.
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