Mouna Teja Meka

About Mouna Teja Meka

As a Business Analyst and Project Manager with over 6+ years of experience in the telecom…

Experience

1. Associate Business Consultant & Sr Business Analyst

   Tech Mahindra

   Sep 2022 — Present

   Collect and document business and technical requirements through workshops, interviews, and document analysis to ensure telecom systems align with enterprise objectives.• Oversee the transition of compliance billing systems from Excel to PowerApps, achieving a 25% reduction in operational costs and enhancing process efficiency.• Facilitate Agile sprint cycles and maintain continuous alignment of project goals through regular collaboration with the team and stakeholder meetings.• Perform gap analyses to pinpoint discrepancies in current business processes and suggest solutions to improve workflow and performance.• Create Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), and user stories with clear acceptance criteria to guide system development and ensure all requirements are fulfilled.• Monitor and refine workflows, cutting cycle times by 20% through automation and process enhancements.• Coordinate User Acceptance Testing (UAT) to ensure testing aligns with project objectives and meets stakeholder expectations.• Offer ongoing training and support for stakeholders to help them adapt to new systems, tools, and processes, ensuring smooth integration across business units.• Managed the complete project to convert an outdated manual billing system into a PowerApps solution, which greatly enhanced efficiency and cut operational costs by 25%.• Oversaw initiatives to optimize internal business processes, achieving a 20% decrease in cycle time by automating previously manual tasks.

Education

• Liverpool John Moores University

  Master of Business Administration - MBA

• Jawaharlal Nehru Technological University, Kakinada

  Bachelor of Technology - BTech