Mouna Shree
IT Delivery Head
- Role
- Customer Success Manager at Toolyt
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mouna Shree
Over 6 years, of end-to-end Business Analysis, Customer Success Management, and Software testing experience in Microfinance/Banking Domain; expertise in full software life-cycle implementation, upgrades, production support, rollout & enhancement from business analysis, testing, cut-over & migration, go-live assistance till post-implementation support. Technical and business knowledge of Micro Finance Institutions/NBFC. Involved in solution selling, Content marketing, B2B sales, etc, Made successful use of the opportunity to become part of vendor management and negotiations. Worked on Saas module with multi-tenancy. Handled over 10-15 clients like Chaitanya microfinance Pvt Limited, GE Healthcare, Aditya Birla Capital, etc, and satisfied their business needs.
Experience
Customer Success Manager
Jul 2019 — Present · IN
I am working on building Toolyt, an intelligent personal assistant for field sales team to increase productivity and optimise customer onboarding. Toolyt is used by companies across the world such as GE Healthcare, City Bank, SK Finance etc.
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