Moumit Dev Bain
Service Delivery
- Role
- Service Delivery Officer at mjunction services ltd
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Moumit Dev Bain
As an accomplished Service Delivery Officer, Manager, and Territory Manager with a proven…
Experience
Service Delivery Officer
Jul 2017 — Present · Kolkata, IN
Supports day-to-day post-sales order transactions reporting of customer issues, including resolution of basic issues. Team Handling, Financial data reconciliation and guiding other team members in the same. SOP Creation, collaborates with other departments and support groups (e.g, internal sales, audit, operational support, delivery Tech Team) to resolve routine to moderately complex issues. Regular interaction with Client over mail/phone. sales data- related analysis. Administrative work for the projects. SAP transaction entry. Data Analyze. Traveling to onsite for training.
Education
University of Calcutta
Bachelor of Commerce (B.Com.)
2003 — 2008
University of Calcutta
Bachelor's degree
Skills
- Performance Management
- Employee Relations
- Business Development
- Fact
- Recruiting
- Management
- Tally Erp
- Talent Acquisition
- Microsoft Office
- Sales
- Customer Retention
- Training
- Team Management
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