Mouhamet
Strategic Operations & Analytics Leader | Procurement • Audit • Federal & Resilience Programs | Power BI • SQL • SAP Ariba | Data-Driven Insights for Global Energy, Hospitality & Government
- Role
- Associate Analyst Disater Recovery & Resilience at U.S. Small Business Administration
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Mouhamet
I am a data-driven professional with over 5 years of experience helping organizations…
Experience
Associate Analyst Disater Recovery & Resilience
U.S. Small Business Administration
Oct 2024 — Present · US
Traveled across the U.S to support disaster survivors and small business owners through the SBA disaster loan process, providing accurate guidance from application to loan closing.• Delivered front-line assistance with empathy, professionalism, and adherence to federal loan standards.• De-escalated high-stress conversations and resolved complex inquiries to maintain trust and transparency.• Applied CRM and policy knowledge to streamline the applicant experience.• Consistently recognized for teamwork, adaptability, and service excellence.
Education
Hult International Business School
MSc , Dual Degree
2019 — 2020
Hult International Business School
Master of Science
2018 — 2019
The College of Wooster
Bachelor of Arts - BA
2014 — 2018
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