Mouhamad Soubra

About Mouhamad Soubra

Oversee all billing & collections operations and processes, ensuring accuracy, timeliness, and compliance. I have developed a strong expertise in SAAS billing, customer relationship management, and billing system integration and automation (Salesforce/ Netsuite)Billing accomplishment:1.Reduced Billing Errors: Decreased billing errors by 30% through the implementation of a new invoice review process.2.Accelerated Collections: Improved average days to collect (DSO) by 15 days, from 45 to 30 days enhancing cash flow and reducing outstanding receivables.3.System Implementation: Successfully led the migration to Netsuite software, cutting invoice processing time by 40%.4.Dispute Resolution: Resolved over 90% of client billing disputes within 24 hours, improving customer satisfaction and retention.

Experience

1. Billing Coordinator

   Thornton Tomasetti

   Dec 2024 — Present · San Francisco, CA, US

   Set up new projects and monitor the status of existing projects in the accounting system.• Effectively communicate with Project Managers regarding contract documents, change orders, and other contract modifications, approvals, and any additional service related to billing.• Compile, analyze, & process a high volume of project bills to clients on a monthly basis.• Work closely with project managers to ensure that invoices are accurate and comply with corporate guidelines.• Review weekly timesheets to ensure that they have been submitted and approved prior to invoicing.• Maintain project billing folder and accounting system to ensure all invoices and other project-related documents are readily accessible for project managers & accounting department.• Communicate professionally with project managers, clients, and other staff providing accurate information and responding timely to inquiries and completion of assignments.• Investigate billing errors, resolve discrepancies, and reconcile the account

Education

• Chabot College

  Associate's Degree, Business Administration and Management, General

  2003 — 2005

• California State University - East Bay

  BS; Education, Business Administration - Marketing; Business Administration

  2005 — 2007

Skills

• Oracle Erp
• Financial Reporting
• Budgets
• Finance
• Account Management
• Billing Systems
• Ms Excel Pivot Tables
• Crm
• Billing Services
• Telecommunications
• Microsoft Excel
• Marketing
• Account Reconciliation
• Payroll
• Analysis
• V Lookups
• Leadership
• Invoicing
• Salesforce.com
• Accounting
• Saas
• Access
• Strategy
• Service-Level Agreements (Sla)
• Accounts Receivable
• Training
• Advanced Knowledge of Microsoft Windows Xp, Excel (Pivot Tables & V-Lookup), Pow
• Human Resources
• Client Billing
• Customer Relationship Management (Crm)
• Billing Solutions
• Billing Process
• Organization Skills
• Management
• Telecommunications Billing
• Time Management
• Recurring Billing
• Customer Service
• Microsoft Office
• Sales