Mostyn Griffith
Product Designer @Login.gov
- Role
- Staff Product Designer at Login.Gov
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Mostyn Griffith
Mostyn Griffith is a designer with over 7 years of experience in UX, visual design, user…
Experience
Staff Product Designer
Jan 2023 — Present · New York, NY, US
Staff Product Designer at Login.gov via Pluribus Digital.Currently leading UX research, writing, and design for Team Katherine which focuses on account creation, authentication, and account management.Improved user success for security key setup by 50% through UX enhancements. Redesigned the Login.gov Help Center and overhauled the Contact Center\'s IVR, boosting successful call handling from 55% to 83%.Led a content and design overhaul of the Login.gov help center.
Education
Brown University
Computer Science
Rhode Island School of Design
Bachelor of Fine Arts - BFA
Skills
- Research
- Adobe Creative Suite
- Customer Service
- English
- Leadership
- Public Speaking
- Drawing
- Photography
- Editing
- Painting
- Social Media
- Art
- Graphic Design
- Microsoft Office
- Microsoft Word
- Html
- Adobe Illustrator
- Illustrator
- Photoshop
- Windows
- Art Direction
- Design
- Microsoft Excel
- Illustration
- Adobe Photoshop
- Branding
- Animation
- Logo Design
- Outlook
- Page Layout
- Prototyping
- Indesign
- Web Design
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