Mohammed Shariq Khan

About Mohammed Shariq Khan

I transformed enterprise communication for a global automotive giant, delivering a game-changing cloud CX solution. With over two decades in IT and telecom, I’m a strategic enterprise sales leader specializing in UCaaS, CCaaS, CPaaS, and CXaaS platforms. My expertise shines in value-based selling, customer lifecycle management, and GTM execution, crafting impactful solutions for Enterprise Customers.Catapulted revenue growth by aligning scalable video and voice architectures with enterprise needs at Cisco.Secured a landmark CCaaS deal with a global automotive leader at Tata Communications, earning national recognition.Consistently surpassed sales targets through strategic solution selling and deep account penetration.I excel at shaping CX transformation roadmaps, turning complex enterprise needs into modular, SaaS-based solutions. Partnering with product and engineering teams, I co-create cloud-native architectures that deliver measurable impact. My approach blends data-driven insights with a customer-first mindset, fostering long-term client loyalty and scalable growth.Mentoring teams and driving innovation ignite my passion. Whether coaching sales talent or building OEM partnerships, I thrive on empowering success. My ability to distill complex tech into compelling value propositions defines my edge.Connect with me to explore how I can elevate your CX strategy with tailored, high-impact solutions!

Experience

1. Regional Sales Specialist - Contact Center & Customer Interaction Solutions

   Tata Communications

   May 2025 — Present · Mumbai, IN

   Transforming enterprise communication, I drive strategic sales of cloud-based CX solutions across North and West India, aligning innovative platforms with sector-specific needs. By fostering cross-functional collaboration and mentoring teams, I cultivate a customer-first culture, delivering tailored, scalable contact center solutions that elevate client engagement in a competitive market.Key Contributions:• Pioneered regional sales strategies, aligning cloud CX solutions with enterprise goals to enhance client satisfaction and market penetration.• Collaborated with product and engineering teams to co-design configurable platforms, streamlining complex enterprise communication needs.• Supported national leadership in strategic initiatives, driving pipeline acceleration and impactful client engagements across diverse verticals.Top Skills: Enterprise Sales | CX Strategy | Cross-Functional Collaboration | Team Mentoring | Consultative Selling

Education

• CCS University, Meerut

  Bachelor, Business Administration

  1998 — 2001

• Karnataka State Open University

  Master of Business Administration (M.B.A.), Business Administration

  2012 — 2014

Skills

• Managed Services
• Wireless
• Sales Operations
• Team Management
• Account Management
• Business Alliances
• Telecommunications
• Data Center
• Management
• Pre-Sales
• Enterprise Software
• Leased Lines
• System Integrators
• National Account Management
• Pri
• Product Management
• Key Account Management
• Business Development
• Vendor Management