Moses Mwangi
Technical Support Specialist @Brookfield
Harrison, NJ, US
EMAILS
MOBILE NUMBERS
+12•••••••01
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WORK HISTORY
Mar 2016 — Present
Technical Support Specialist @Brookfield
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New York, NY, US
Assist users by troubleshooting PC, mobile device, video conferencing, and audio visual issues. Responsible for roll out of all new equipment in NYC, Denver, and Boston regions including a majority of the imaging and configuring mobile devices. Responsible for on/off boarding duties. Lead technician for call manager issues.
EDUCATION
2000 — 2005
Temple University
Bachelor of Science (B.S.)
SKILLS
Ghost ImagingCisco TechnologiesVendor ManagementCitrixInfrastructureCitrix MetaframeSoftware InstallationWindowsDisaster RecoveryDnsVmware EsxActive DirectoryXpWindows ServerHardwareOperating SystemsMobile Device ManagementWindows 7PowershellHardware SupportTestingCisco Call ManagerIisSystem DeploymentServersMicrosoft ExchangeVmwareVpnCustomer SupportHelp Desk SupportBlackberry Enterprise ServerComputer HardwareService DeskTechnical SupportRsa SecuridVoipWindows Xp ProWindows XpScomCisco Voip
ABOUT MOSES MWANGI
Hands-on IT Professional with 10+ years of experience working on complex projects with…
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