Moses Mwangi
Technical Support Specialist at Brookfield
- Role
- Technical Support Specialist at Brookfield
- Location
- Harrison, NJ, US
- LinkedIn followers
- 500 followers
About Moses Mwangi
Hands-on IT Professional with 10+ years of experience working on complex projects with…
Experience
Technical Support Specialist
Mar 2016 — Present · New York, NY, US
Assist users by troubleshooting PC, mobile device, video conferencing, and audio visual issues. Responsible for roll out of all new equipment in NYC, Denver, and Boston regions including a majority of the imaging and configuring mobile devices. Responsible for on/off boarding duties. Lead technician for call manager issues.
Education
Temple University
Bachelor of Science (B.S.)
2000 — 2005
Skills
- Ghost Imaging
- Cisco Technologies
- Vendor Management
- Citrix
- Infrastructure
- Citrix Metaframe
- Software Installation
- Windows
- Disaster Recovery
- Dns
- Vmware Esx
- Active Directory
- Xp
- Windows Server
- Hardware
- Operating Systems
- Mobile Device Management
- Windows 7
- Powershell
- Hardware Support
- Testing
- Cisco Call Manager
- Iis
- System Deployment
- Servers
- Microsoft Exchange
- Vmware
- Vpn
- Customer Support
- Help Desk Support
- Blackberry Enterprise Server
- Computer Hardware
- Service Desk
- Technical Support
- Rsa Securid
- Voip
- Windows Xp Pro
- Windows Xp
- Scom
- Cisco Voip
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