Moses Davenport

Senior Application System Analyst @Blue Cross NC

Durham, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2016 — Present

Senior Application System Analyst @Blue Cross NC

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Quickly understand business issues and data challenges of the customer. Critically evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details; abstract up from low-level information to a general understanding. • Demonstrate expertise in analyzing end to end business and technical flows, including impacts to operations.• Review, edit, and prioritize business requirements, specifications, processes and recommendations related to proposed solution.• Translate business/functional requirements into system level functional solutions using various techniques that include: interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, screen interface prototypes, demos, and/or business, task, and workflow analysis.• Leads in the development of functional design specifications, GUI and screen interface designs (internal applications), and VUI designs for customer engagements. Include project assumptions, risks/issues, considerations, and dependencies based on the system impacts. Identify the business process and organizational impact of proposed solutions.Technical Recommendations and Traceability• Guide project personnel to identify required system changes, additions or retirement. Conduct gap analysis for business/functional requirements and current system functionality, with support, review and input from other Technical staff.• Collaborate with business analysts, designers, developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.• Ensure traceability from business/functional requirements through development of the solution, to confirm system functionality and ensure the completed system fulfills the goals of the project as detailed in the specifications.

EDUCATION

1996 — 2000

Shaw University

Bachelor of Arts, Mass Communication/Journalism

SKILLS

Quality AssuranceTrainingTestingBusiness ProcessVisioQuality CenterActive DirectoryUnixMicrosoft ExcelAgile MethodologiesBusiness AnalysisUser Acceptance TestingSoftware DocumentationSdlcBusiness RequirementsCustomer Service

ABOUT MOSES DAVENPORT

Specialties: Proficient in Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Test Director, Blue Quote, Siebel(Service 1st), AS400 Query(IBM Certified), Business Objects, Ingenix and Win Runner 7.5.

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Moses Davenport — Senior Application System Analyst at Blue Cross NC in Durham, NC, US | Unifers