Moses Alwood

About Moses Alwood

Hi, I’m Moses Alwood—an experienced and driven hospitality professional with a strong background in leading high-performing teams across front and heart-of-house operations. I’ve built my career in fast-paced, high-volume environments, consistently delivering elevated guest experiences and operational excellence.With years of hands-on leadership in roles spanning service, kitchen, and senior management, I bring a well-rounded, adaptable approach to hospitality. I take pride in cultivating a positive, people-first workplace culture where staff feel supported, engaged, and motivated to exceed expectations. Whether overseeing day-to-day service or driving long-term improvements, I lead with intention, integrity, and a commitment to luxury-level standards.

Experience

1. Assistant General Manager Devil\'s Backbone Basecamp

   Anheuser-Busch

   Jul 2025 — Present · Nellysford, VA, US

   Support operational leadership across a multi-acre brewery campus featuring a taproom, outdoor meadows, trails, lodging, and a high-volume events program.• Lead daily operations for a destination property serving thousands weekly, supervising FOH teams, event staff, and cross-departmental leads.• Manage labor forecasting, scheduling, budget alignment, and property-wide operational planning in coordination with AB leadership.• Oversee hiring, onboarding, and ongoing training for FOH teams, including service standards, safety procedures, and role-specific performance expectations.• Develop and implement training programs to improve service consistency, guest engagement, and team communication across multiple venues on the property.• Direct guest experience initiatives, resolving escalations, maintaining brand standards, and ensuring seamless service across taproom, outdoor dining, and event spaces.• Support execution of large-scale events, festivals, and private functions, coordinating with Culinary, Beverage, Retail, and Events departments to maintain smooth operations.• Strengthen operational systems and SOP adherence across departments (Toast, Tripleseat, Basecamp, XtraChef, AB systems), ensuring accuracy, accountability, and continuous improvement.

Education

• Liberty University

  Bachelor’s Degree, Speech Communication and Rhetoric

  2016 — 2020

• St Andrew's College, Dublin

  International Baccalaureate Program Diploma

  2010 — 2016

Skills

• Microsoft Office
• Research
• Leadership
• Strategic Planning
• Social Media
• Public Speaking
• Fundraising
• Teamwork
• Nonprofits