Mortha Deva Kiran
Senior System Engineer | Networking & System Administration | Looking for Network Engineer / System Admin Role
- Role
- Senior System Engineer at Infosys
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mortha Deva Kiran
I have worked as an Assistant System Engineer at Tata Consultancy Services (TCS), with hands-on experience in network and system administration tasks.I have a good understanding of IP addressing, switching, and routing, and I am familiar with Windows systems. I enjoy learning new technologies and solving technical problems related to systems and networks.I am now looking for an opportunity to grow in the field of **Network Engineering or System Administration**, where I can improve my skills, work with experienced professionals, and contribute to a strong IT team.**My Skills Include:**- Basic Switching and Routing- IP Addressing and Subnetting- Windows OS Support- DNS, DHCP, and Active Directory (basic)- Troubleshooting System and Network Issues
Experience
Senior System Engineer
May 2025 — Present
Delivered L1/L2 support for enterprise systems and network issues across multiple users• Troubleshot Windows OS, Outlook, Microsoft Teams, and VDI environments ensuring minimal downtime• Managed and resolved incident tickets within SLA, improving user satisfaction –• Performed network troubleshooting using core concepts: TCP/IP, DNS, DHCP, subnetting, and OSI layers• Diagnosed LAN/WAN and VPN connectivity issues, including packet loss, latency, and routing problems• Used tools like ping, tracert, ipconfig, nslookup for root cause analysis• Supported Active Directory user management, access control, and group policy updates• Collaborated with senior teams for escalation handling and root cause analysis• Supported network configuration for Building Management Systems (BMS) ensuring reliable connectivity and monitoring• Maintained documentation and followed ITIL-based incident and change management processes
Education
Pragati Engineering College
Bachelor of Technology, Computer Engineering
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