Morrese Morrison

About Morrese Morrison

Mastery is the obligation of all those who choose to live instead of exist.\"

Experience

1. Information Technology Support Specialist

   Communications Construction Group, LLC

   Oct 2018 — Present

   Administer the company\'s computer environment for over 350 users. This includes overseeing the company\'s domain, providing level one and two technical support, initiating and overseeing computer upgrades and deployments, shipping new hire computer setups, managing software license count and cost, coordinating asset tracking & disposal, and providing level three support for executive computer issues or requests. Administer the company\'s Verizon Mobile Business Account, and complete a monthly invoice breakdown of all devices that are currently active on the account against various job sites.Routinely travel to new or existing offices and warehouses to perform network installations, hardware upgrades, and hardware installations (Network Switches, Modems, Firewalls, Access Points, Network Printers, Mobile Signal Boosters).Collaborate with the accounts payable department regarding various IT department vendor contracts, invoices, and setups. Submitting purchase orders and serving as a point of contact for the accounts payable department regarding IT vendor inquiries.Develop Power BI reports using stored data from pre-created SQL tables inside of the company\'s database to provide analysis on production, spending, and performance for the President of the company, VPs, Directors, and IT Department.Serve as a company lead for our enterprise time and production system. Coordinate and provide training for users, provision contracts, customer jobs, and users within the system, field high-level system inquiries, solve technical issues, as well as facilitate field office deployments of the system with management and field personnel.Coordinate and deploy various IT projects, collaborating in conjunction with our parent company regarding network implementation, server configurations & access, new procedures, strategies, and future IT department adoptions and rollouts.Administer the company\'s Zoom VoIP environment, provisioning desk phones & providing support.

Skills

• Powerpoint
• Microsoft Word
• Leadership
• Microsoft Excel
• Microsoft Office
• Management