Moritz Dinger

Vice President - Real Time Payments - Risk & Resilience @Mastercard

Edinburgh, GB

Joined MasterCard to spearhead the establishment and management of an Operational Excellence and Risk function, dedicated to reinforcing operational processes and resilience for Real-Time Payments (RTP) solutions.Key Responsibilities:• Designed and embedded resilience-oriented operating models, process frameworks, role definitions, and talent strategies.• Led the delivery of key programmes to drive organisational transformation and the adoption of new technologies within the RTP division.• Developed, implemented, and managed comprehensive control functions to safeguard the performance of critical national infrastructure services.• Established first-line risk management capabilities, overseeing risk registers and ensuring proactive risk mitigation.• Conducted thorough analyses of vital service components to enhance operational resilience.• Formulated and managed enterprise-wide frameworks for reliable, transparent, and accountable service delivery.• Oversaw daily operations within Operational Excellence and Risk Management, serving as a senior leadership team member for RTP.Key Skills: Organisational Design & Change, Programme Delivery, Change Management, Programme/Project Management, Leadership, Risk, Operational Resilience, Capability Design, Process & Service Design, Process Development, Talent Strategy, Service Delivery

University of Warwick

MA, International Relations

University of East Anglia

BA(Hons), History