Morgan Reitz

About Morgan Reitz

I am a Market Manager/Recruiter at Juggle, LLC, an innovative babysitting app that connects families and sitters. For over four years, I have been responsible for recruiting and onboarding new users in Louisville and Lexington, KY, using my CRM skills and market research knowledge to identify and reach out to potential customers, host events, and provide effective customer service.Before joining Juggle, I gained valuable experience in retail development and brand management, working for Brown Jordan, Amanda Lindroth and Ralph Lauren. In these roles, I drove sales and profitability, built quality customer relationships, conducted product and selling seminars, and merchandised the floor with new products. I am passionate about creating and promoting products that meet the needs and preferences of diverse customers, and I enjoy working with a team that shares this vision.

Experience

1. Client Relationship Manager

   Oxford Garden

   Feb 2025 — Present · Louisville, KY, US

   Generate New Business Opportunities: Identify, engage, & convert high-potential clients to create a strong, diverse customer base.Deliver Engaging Presentations: Craft and deliver compelling presentations that effectively communicate the value of our products and services to prospective clients.Achieve & Exceed Sales Goals: Consistently meet and surpass sales targets through relationship-building and solution-focused sales techniques.Leverage Digital and Social Media Platforms: Use LinkedIn, Instagram, and other digital communication channels to engage with clients, foster relationships, and uncover new business opportunities.Utilize NetSuite and HubSpot for CRM Management: Navigate NetSuite for light use in managing customer information and inventory, and fully leverage HubSpot to manage client relationships, track sales progress, and optimize the sales pipeline.Build and Maintain Long-Term Client Relationships: Cultivate strong, solid partnerships with clients by delivering exceptional service and anticipating their needs.Manage Sales Process: Relying on the Sales Support Team to guide clients through the sales process, ensuring a smooth and efficient transaction.Follow Up on Targeted Marketing Campaigns: Engage with leads generated from outbound marketing campaigns, turning them into meaningful conversations and sales opportunities.Respond to Customer Inquiries: Handle client zooms and presentations providing thoughtful and tailored responses that address client needs.Research and Identify New Client Segments: Conduct detailed research to identify and target new preferred clients, expanding the company’s market reach.Collaborate with Sales Team: Work with VP of Sales on strategies and execution in correlation with the Sales Support and Inside Sales Team. Collaborate with Outside Reps to grow the territory Client Engagement and Travel: Travel to client meetings and trade shows to strengthen relationships and showcase our products & services.

Education

• Transylvania University

  Bachelor of Arts, Studio Art

• Parsons School of Design - The New School

  Design & Management

Skills

• Management
• Fashion
• Customer Service
• Market Research
• Retail
• Merchandising
• Social Media Marketing
• Sales
• Account Management
• Sales Management
• Marketing
• Visual Merchandising
• Marketing Strategy
• Advertising
• Crm