Morgan Iversen

Experience

1. Senior Service Engineer

   Microsoft

   Jan 2024 — Present · Redmond, WA, US

   In my role as a Senior Service Engineer at Microsoft, I supported HoloLens and IVAS within the corporate Microsoft network and within a GCC High Azure tenant. I drove the organization\'s security initiative compliance to 100% within three weeks, exceeding expectations and ensuring data protection. Additionally, I architected a redundancy project for seamless business continuity within Azure Gov, showcasing my strategic planning skills and commitment to operational excellence.Automating tasks, increasing efficiencies while lowering costs, documenting fixes and architecture, taking requirements and breaking them down into actionable work items, and mentoring engineers on the team to act as a force multiplier.• Designed and implemented Azure and on-premises solutions to support hardware and software engineering, research, and manufacturing teams.• Expertise in designing and administering comprehensive Azure solutions, including EntraID, Azure AD Connect, App Registrations, Managed Identities, Compute, Storage, Key Vaults, Intune, PKI, M365 Administration, Application Insights, Log Analytics Workspaces, Virtual Networks, DNS Zones, Firewalls, Load Balancers, Network Security Groups, Private Links, Azure Virtual Desktop, Azure Policy, and Conditional Access.• Developed automation solutions for segregated Azure Gov GCCH Tenant using Powershell, Azure Functions, Logic Apps, Group Policy, and Intune.• Provided training and mentorship to junior team members, fostering their growth and development.

Education

• Western Governors University

  Bachelor of Science - BS, Information Technology

  2015 — 2018