Morgan Heath

About Morgan Heath

I upgrade my skills: I received passing scores of 80% and above on required Teller Certifications courses and a Collections Compliance course.I am detail oriented: I used my keen attention to detail to create a new inventory system for 2500 parts. This improved the maintenance staff\'s efficiency by 30 %.I am a team player: While working for a local manufacturer, I worked with many different personalities. In my performance review, I received a perfect score for my ability to get along with my team members.I have a strong work ethic: In a project that I completed, I was praised by the dept. manager for taking the project further than it had ever been previously done.I can exercise extreme patience: I was praised by multiple co-workers in The Collections Department, for my ability to keep my composure when dealing with difficult clients.I am a problem solver: I created a vendor database, which eliminated the majority of communication errors and improved the efficiency of our quote process by 30%. This resulted in an estimated savings of over 50K.I am punctual: I am rarely late to work, and I usually arrive 5 to 10 minutes early for my required shift.I am dependable: While working for a local manufacturer, I completed my assigned audits and audits assigned to others. This extra work helped my company progress towards their goal of 90% usable product.I am efficient at handling multiple tasks: In my duties as a Collections Officer, I processed payments on delinquent accounts, while taking inbound calls and making outbound calls to clients.I can work independently: I am able to perform my job duties with very little supervision.I am Customer focused: My Collections Department Manager recognized me for my ability to take really good care of our customers.

Experience

1. Loan Collector

   Ccbank

   Jul 2021 — Present · Provo, UT, US

Education

• Weber State University

  Bachelor of Arts (B.A.), Political Science and Government

  1988 — 1994

• Weber State University

  Bachelor of Arts, Political Science

  1988 — 1994

• Mountainland Technical College

  Microsoft Excel 2010

  2014 — 2014

• Mountainland Applied Technology College/Fox Valley Tech College

  APICS CPIM, Logistics, Materials, and Supply Chain Management

  2011 — 2014

• Davis High School

  High School Diploma, General Studies

  1984 — 1988

Skills

• Warehousing
• Microsoft Excel
• Logistics
• Training
• Customer Satisfaction
• Dependable Team Player
• Lean Manufacturing
• Procurement
• Teamwork
• Sales Operations
• Negotiation
• Customer Service
• Six Sigma
• Data Entry
• Software Documentation
• Highly Detail Oriented
• Process Scheduler
• Team Building
• Management
• Supply Chain
• Marketing
• Operations Management
• Inventory Management
• Inventory Control
• Microsoft Word
• Team Leadership
• Access
• Communication
• Internet
• Analysis
• Budgets
• Purchasing
• Highly Resourceful
• Process Improvement
• Pricing
• Sales
• Fluent in Spanish
• Time Management
• Supervisory Skills
• People-Oriented