Morgan Fulghum

Customer Success Specialist

Role: Customer Success Specialist at BJB GmbH & Co. KG
Location: Chattanooga, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Customer Success Specialist
BJB GmbH & Co. KG
Jan 2024 — Present · US
Manages existing accounts and secures new B2B customersUses company calculations to provide customers with quotationsPrepares sales presentations for existing and new customersProvides technical support to accounts including technical questions and sharing drawings and data sheetsManages projects between customer and other departments to ensure timely product changes and delivery

Education

The University of Tennessee at Chattanooga
Bachelors
2012 — 2016

Contact information

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Work email
•••••@bjb.com
Personal email
•••••@•••••.com
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Current company

BJB GmbH & Co. KG

Appliances, Electrical, and Electronics Manufacturing · 143 employees · Founded 1867

BJB has been associated with lighting technology for 150 years, initially by manufacturing components for oil lamps and then, since the beginning of the 20th century, by providing the electrical connection between the power source and the lamp. Equipped with this knowledge, we have continuously developed new, user-friendly lampholder systems, terminal blocks and switches up to the present day for markets throughout the world. In other words: We provide a “Technology for Light”. The way in which these “technology” are installed and the progress which can be achieved in light fitting assembly is the objective of a further area of operation: ADS automation. Here we develop, build and supply customer-specific systems for the automation of light fitting production. A third important element is our lighting solutions for domestic appliances. Our light fittings are used in ovens, microwaves, refrigerators and freezers, washing machines, driers, dishwashers and extractor hoods by almost all the major producers in the world. In all product fields, we constantly strive for proximity to the customer through continuous innovation and worldwide presence. Co-operating with our important development partners from the lamp industry in achieving progress in lighting and luminaire technology.

bjb.com

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Experience

Customer Success Specialist

Education

The University of Tennessee at Chattanooga

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