Morgan Patrican
Senior Customer Success Program Lead - Forrester Research
- Role
- Senior Customer Success Program Lead at Forrester
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
Experience
Senior Customer Success Program Lead
Mar 2026 — Present · Cambridge, MA, US
Designing and scaling cross-functional Customer Success programs that drive customer value, retention, and predictable outcomes. Building playbooks, processes, and tooling to enable a high-performing CS organization. Partnering across Sales, Product, Marketing, and RevOps to operationalize the end-to-end client journey and improve GRR. Operating at the intersection of strategy, operations, analytics, and change management to deliver impact at scale.
Education
Università degli Studi di Parma
Study Abroad Program - Fall 2012
2012 — 2012
Boston College
Bachelor of Arts (B.A.), Psychology
2010 — 2014
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.