Morgan Freeman
Health Insurance Specialist (State Project Officer) @Centers for Medicare & Medicaid Services
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WORK HISTORY
Health Insurance Specialist (State Project Officer) @Centers for Medicare & Medicaid Services
Atlanta, GA, US
EDUCATION
Kennesaw State University
Master of Public Administration - MPA
The University of Georgia
Political Science
ABOUT MORGAN FREEMAN
Dedicated and mission-driven public service professional with over nine years of federal healthcare experience at CMS, specializing in ACA casework, Medicare policy, training development, and stakeholder engagement. I previously served as a Health Insurance Specialist, leading national training initiatives, developing high-impact casework guidance, and driving process improvement strategies that reduced operational backlogs and elevated program performance.I developed and facilitated comprehensive ACA caseworker onboarding curricula, authored SOPs and policy templates, and served as a trusted subject matter expert in eligibility policy. I represented ACA caseworkers in workgroups and served as a key liaison for internal caseworkers and external issuers, ensuring policy consistency and operational excellence.Recognized with multiple CMS Awards for training leadership, cross-functional collaboration, and operational innovation. Passionate about mentoring, advancing health equity, and improving access through streamlined policy operations.Let’s connect if you\'re in the federal health policy space.
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