Morgan E.
Patient Access Professional | MBA
- Role
- Senior Program Specialist at Neovance
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Morgan E.
As a Senior Program Specialist at Neovance with 7+ years of experience, I contribute to…
Experience
Senior Program Specialist
Nov 2024 — Present · Durham, NC, US
Effective implementation of CRM tools including Salesforce and Pega-Manage and resolve escalations by effectively communicating with internal departments and external vendor partners-Provide exceptional support to fellow agents, assist in training new hires, and coach agents for optimal performance.
Education
University of the People
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
2025
University of Stirling
Park Management, International Public Health/International Health
2010
University of North Carolina Wilmington
Bachelor of Science - BS, Biology
2011
University of North Carolina Wilmington
Certificate, Professional Writing
2011
Skills
- Customer Service
- Hplc
- Public Speaking
- Research
- Editing
- Receptionist Duties
- Fundraising
- Quality Control
- Gmp
- Laboratory
- Aseptic Technique
- Microbiology
- Pcr
- Animal Work
- Microsoft Office
- Social Media
- Biology
- Chemistry
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