Morgan Clark
Collaborative Client Success Manager
- Role
- Senior Client Success Manager at Indigov
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
Experience
Senior Client Success Manager
Jan 2024 — Present
My primary goals are to drive client retention and growth across a portfolio of state and local government clients by managing relationships with both daily users and senior stakeholders. I deliver both virtual and onsite training, lead workflow design meetings, and oversee enterprise launches to ensure high client satisfaction and product adoption. I collaborate internally to define feature roadmap requests and advocate for client needs to enhance products and services. I am an expert in both client operations and Indigov’s product suite, providing technical configurations and maintaining comprehensive client health records.
Education
Kent State University
Bachelor of Business Administration (B.B.A.)
2011 — 2015
Skills
- Social Networking
- Powerpoint
- Microsoft Excel
- Market Research
- Editing
- Fundraising
- Social Media
- Teamwork
- Marketing
- Public Speaking
- Event Planning
- Research
- Time Management
- Microsoft Word
- Tutoring
- Microsoft Office
- Typing
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