Morayo Aladejana

Patient Experience Ambassador @Sunnybrook

Toronto, ON, CA

In catering to patient needs, inquiries and complaints through my role in the Department of Patient Experience at Sunnybrook Hospital, communicating key hospital resources, and conducting patient experience Surveys, my role has allowed me to enhance my conflict management/ resolution skills, problem solving and communication skills to respond to conflicts or complaints made by patients, while addressing them appropriately.