James Moran
Training Consultant @The Knowledge Academy
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WORK HISTORY
Training Consultant @The Knowledge Academy
Leading both Virtual and On-Site Technical Service Management training courses to both Public and Private Sectors.ITIL v4:FoundationManaging Professional Strategic Leader4DX (4 Dimensions of Execution)Additional delivering bespoke training around numerous topics, mainly in a B-2-B context:Time Management, Train the Trainer, Intro to Project Management, Minute Taking, Presentation Skills, Assertiveness, Customer Service, Effective Communication, Contract Management, Negotiation Skills, Managing Training for New Managers, Public Speaking, Leadership Skills, MS Excel, MS Project, MS Power BI.
EDUCATION
Lancing College
GCSE and A-Level
University of East Anglia
BSc
SKILLS
ABOUT JAMES MORAN
Experienced Senior Service Manager with a demonstrated history of working in the…
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