Moon Moon Dhar
Vendor management | Key account management | Relationship management Customer support | Corporate event management
- Role
- Line Haul Operations at Flipkart
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Moon Moon Dhar
Experience : 9 years Industry : Supply chain/ Logistic/ Travel/ Event management
Experience
Line Haul Operations
Aug 2021 — Present · Bengaluru, IN
Vendor Selection: Identify and evaluate potential transportation and logistics vendors based on factors such as cost-effectiveness, reliability, capacity and geographic coverage.Vendor Contracting: Negotiate contracts and service level agreements (SLAs) with selected vendors, specifying terms, conditions, pricing, and performance expectations.Vendor Performance Monitoring: Monitoring vendor performance. Ensure vendors adhere to agreed-upon SLAs.Issue Resolution: Act as the primary point of contact for vendor-related issues, including delays, damages, or quality concerns. Collaborate with vendors to resolve issues promptly and maintain a positive working relationship.Capacity Planning: Work closely with vendors to ensure they have the capacity to meet the retail company\'s transportation needs. Coordinate with vendors to handle peak seasons or unexpected surges in demand.Cost Management: Continuously analyze transportation costs and seek opportunities for cost reduction while maintaining service quality. Implement cost-saving initiatives and negotiate favorable terms with vendors.Quality Assurance: Ensure that vendor services align with retail company standards for product handling, safety, and quality. Conduct audits and quality checks as necessary.Vendor Relationship Building: Foster strong, long-term relationships with transportation vendors. Regularly communicate and collaborate to improve operational efficiency and resolve issues proactively.Data Analysis: Utilize transportation data to make informed decisions, identify trends, and develop strategies for optimizing line haul operations.Reporting: Prepare regular reports and presentations on vendor performance, cost savings, and operational efficiency for management review.
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