Monu Saxena
Manager - Training & Quality | LSSBB Certified | Data Analyst | Trained on ISO Standards | Process Excellence | People Improvement Management
- Role
- Quality Manager at Cyfuture
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
Experience
Quality Manager
Jul 2024 — Present · Noida, IN
Education
GOVT BOYS SENIOR SECONDRY SCHOOL
10th and 12th Degree, Art
2009 — 2010
Indira Gandhi National Open University
Master of Arts - MA, Political Science and Government
2016 — 2019
Delhi University
Bachelor of Arts (B.A.), Art/Art Studies, General
2010 — 2014
Skills
- Vendor Management
- Outsourcing
- Bpo
- Sla
- Customer Experience
- Service Delivery
- Team Management
- Transition Management
- Customer Service
- Call Centers
- Mis
- Employee Engagement
- Workforce Management
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