Monty Herrin
Operations Leader | Helping build cohesive teams that deliver on KPI\'s and focus on OKR\'s | Customer Service Enthusiast | Coffee Obsessed
- Role
- Director of Operations at Visions Espresso Service
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Monty Herrin
Entrepreneurial Operations Leader with 12+ years of strategy experience and deep knowledge of last-mile and people management; dedicated to improving end-user experience through stakeholder relationship building and developing high performing teams.
Experience
Director of Operations
Dec 2022 — Present · Seattle, WA, US
Currently lead operations for National Supplier of Coffee Equipment and supplies to cafes, restaurants, roasters and specialty coffee roasters. Direct and manage the day-to-day operations, optimizing for productivity and efficiency, to maximize profits and minimize costs• Oversee team of 30+ employees, including sales, customer service, administrative, service, and warehouse personnel ensuring all operational benchmarks met with consistency• Develop & implement strategic plans for company growth, including product expansion & new product launches• Manage all aspects of financial performance of the company, including P&L, budgeting, forecasting and revenue targets• Utilize data analytics to identify areas to increase revenue and decrease costs to yield greater efficiency and profitability• Implement improved inventory management processes to optimize supply chain efficiency & reduce costs/waste• Maintain and build upon existing relationships with vendors and customers, collaborate with cross-functional teams to drive companywide initiative of 100% increase in revenue year/year• Develop & train all team members and institute robust performance management protocols while fostering company culture & improved morale
Education
University of Montana
Bachelor of Arts - BA, Business/Corporate Communications
Skills
- Social Media Marketing
- Legal Writing
- Consulting
- Supplier Development
- Account Management
- Customer Relations
- Event Management
- Quickbooks
- Bankruptcy
- Salesforce.com
- Supplier Negotiation
- Case Management
- Peachtree
- Aloha Systems
- Marketing Management
- Microsoft Office
- Restaurant Management
- Contract Management
- Adobe Creative Suite
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