Monti Urnek
Vice President of Client Success @Visana Health
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WORK HISTORY
Vice President of Client Success @Visana Health
We help women get the care that they deserve- Develop and execute strategies to expand engagement, increase utilization, and secure renewals across the client portfolio- Oversee reporting, business reviews, and performance insights to demonstrate measurable outcomes and return on investment for clients.
EDUCATION
Wellesley College
BA, Economics and Africana Studies
Miller Heiman
Certificate, Strategic Selling, Conceptual Selling, Large Account Management
The Heller School for Social Policy and Management at Brandeis University
MBA, Health Policy
Pragmatic Marketing
Foundations Course
SKILLS
ABOUT MONTI URNEK
After 25 years in client management, I’ve learned that successful client relationships and products are not built upon scheduling meetings and responding promptly to emails. Relationships are built from.Listening to what clients tell you about their businessProactively communicating with clients about issues and opportunitiesLearning your clients’ businessBuilding a solution that solves a client’s problemsTelling a value story that matters to your clientsBeing collaborativeConnecting as a human These are what I specialize in.I nurture client relationships to strategically design and implement solutions that make healthcare accessible to as many people as possible. I thrive in dynamic, high-growth settings, and I am committed to innovation and excellence in every aspect of my work.#clientstrategy #clientsuccess #clientretention #healthcareaffordability #healthcareaccessibility #healthcareequity
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