Monte Hulderman

Branch Manager @Kind Lending | NMLS #3925

Eugene, OR, US

Managed Lending activities including: Hiring, Mentoring and Coaching to develop the highest quality team possible. Worked closely with each Team Member to cultivate goals and productivity. Worked closely with Human Resources and Quality Control to minimize risk. Conducted regular meetings to keep staff informed of results and deficiencies. Provided clear communication on a consistent basis. Helped with change formats to keep entire team appraised of ever changing rules and regulations. Assisted in marketing and networking with each member of the sales team to grow productivity. Made sure loans were being originated and processed in accordance with FNMA and FMCC requirements as well as monitored buy backs. Tracked performance while coaching for the highest level of customer satisfaction and retention. Maintained a high level of knowledge of sales tactics and methods to maximize each application. Conducted weekly pipeline reviews to stay abreast of each team members level of success. Ensure branch was operating under regulation, quality control and departmental timelines. Implemented action plans if corrections needed for efficiency. Conducted loan level reviews of files for consistency of files being submitted to Underwriter. Managed relations with Investors, correspondents and other business partners to ensure a robust relationship between the brokerage and other business partners. Maintained the highest level of confidentiality regarding all customer information and proprietary information for the company.

University of Oregon

Bachelors

Southern Oregon University

Chemistry/Biology